Case Study: Fire Damage in Ball Ground, GA 30107 – 404-445-5671
We only publish a fraction of the claims we handle, but this fire loss in Ball Ground, GA deserves special attention. The total fire loss occurred on January 12, 2014, during a period of record-cold temperatures in the Atlanta area.
A Seven-Month Wait for Nothing
What made this claim unusual wasn’t the fire itself — it was the insurance company’s response. The insurer placed the homeowner in a hotel quickly after the loss, but from the date of loss to seven months and one day later, the carrier had not made a single offer or supplied an estimate of the damages. No payment, no check, no offer — for over seven months.
The Fire Department’s Report
When a fire occurs, the fire department typically produces its own report on the likely cause, primarily to rule out arson. Once arson is ruled out, homeowners reasonably expect the insurance company to move forward with a full damage estimate — but that expectation isn’t always met.
What This Case Shows
A total loss claim should never sit unresolved for months without so much as a preliminary estimate. When an insurer goes silent, it’s a strong signal that professional representation is needed to force the process forward.
Is Your Insurance Company Stalling?
If your fire claim has stalled without an offer or estimate, call 404-445-5671 for a free review of your claim.